Natwest is one of the largest commercial and retail banks in the UK. In 2000, it became an affiliate of the Royal Bank of Scotland. It is one of the top ten largest financial institutions in the whole world in terms of assets. They have over 1400 branches and approximately 3500 cash withdrawal machines around Great Britain. Over 7.5 million people have personal accounts with them.
Great customer service keeps them going
It has a reputation for great customer service. This is an institution you would want to consider when you want the best of service. The wait times to speak to an agent are never too long unless during prime time business hours. To avoid this, you can call early in the morning or late in the evening. To ensure that you are assisted well during a call, then you must always have your bank details ready.
When you have a problem with Natwest contact, phoning is always the efficient way to have it solved. Some of the reasons why you can consider calling Natwest include:
- Your card has been lost or stolen
- To check your balance
- To get more information about a specific charge you have noticed on your account
- To request a new card of PIN number
- Difficulty using your card abroad
- Your card is not working or it has been blocked
- To report minor or major issues with the service
- You have not received the card or PIN you ordered
- Questions about overdraft and banking in general
- Questions about your card or account
Technology is key
Natwest also uses internet banking tech to serve the interest of its customers. Through this, you can be able to access your bank activity, make payments, or follow up on your savings, loans and mortgages. Definitely, you will want to avoid the congested banking halls. To get started, you need your email address, your sort code, your account number, or your debit card.
If you love mobile banking tech, Natwest has your interest at heart. You can download the Natwest app on Apple or android devices to enjoy their services. You can always withdraw using this app at any cash point should you happen to forget your card. What’s more? You can easily open new accounts using this app. You can securely log in to the app using fingerprint registered with touch ID or Android Fingerprint or alternatively set up a pass code of your choice.
Natwest has embraced new technology that has quickened their services. These are the Cash and Deposit Machines. These machines are able to deposit even coins! Definitely, this automation will significantly reduce your time at the bank. Natwest is removing banking from the branches to the customers. The branches will only be a place of getting advice on various services offered by the bank. Great, right?
Another unique tech of Natwest is the new form of mobile banking called tech on wheels. This involves equipped vans moving around with staff offering banking solutions to people who cannot easily get to the branches. In this case, you cannot get to the bank, so the bank comes to you. Wow!
You can consider Natwest for your banking solutions.
