At some point in every business, there comes a time when your productivity may be suffering. It could be due to increased workload, or maybe you have taken on extra staff. You need to discover the reasons behind this drop in productivity, not only for your company but also for your workforce.
It is important to go through all your processes and complete a thorough assessment. Once you have found out where the cause lies, you can seek to remedy the situation. You need to take a proactive stance toward these factors to make sure that they never happen in the future.
Identify Motivation Issues
All workplaces can be affected by motivational issues if they are left without action taken against them. You can have several reasons for the lack of motivation, sometimes more than one at the same time.
It is important that your managers are carefully looking at the employees to see if there are any motivational issues that are affecting them. One common factor is a worker who is aggressive or has an abrasive personality. They can quickly lower the morale of the other workers.
You need to identify such people and seek to address the issue. It might be that you will have to move the individual, or end his contract.
There could also be issues with the managers themselves, not supporting the workers or being too aggressive. There are many ways to deal with motivation problems, and each one will need a different approach.
Try to Gamify Your Procedures
One issue that can affect workers is a lack of motivation. It can be especially prevalent where you have workers that are doing mundane jobs. If they start to suffer from motivation, it can affect their performance and therefore, your company’s productivity.
You can start by trying to gamify your procedures to try and make them more enjoyable and enable them to have a goal to work towards.
The way it works is that you have a system of badges, points or other elements that you add to a board with the other workers. The tally is added up, and at the end of the week or month, the worker with the highest achievement wins a prize.
You shouldn’t underestimate the level of motivation this can have on your workers, though you need to have a prize that your employees will find worth winning.
You Must Set Clear Goals
If your workers are not sure what they should be doing, then it will be difficult for them to find the motivation to achieve it. Set out a clear outcome for their work and set deadlines and goals to ensure that the work is carried out as quickly as possible.
Setting a mixture of short and long-term goals can maintain motivation without the risk of them becoming unachievable. When the goals are set, it is important to make sure that the goals and deadlines are achievable, otherwise you workers will feel demoralized.
The other vital factor is feedback on the goals you are setting. Your workers need to be providing feedback on the work and the goals so you can assess how efficient they are. You also need to provide them feedback on their performance so they can make improvements.
Consider Using Technology
It could be that some of the processes your workers are doing could be made more efficient if they used technology to help them. That doesn’t mean that people should be replaced by technology, but, there could be ways to use technology in tandem with them to add an extra dimension.
It might be that by having a particular piece of software, your workers can complete their work faster and therefore increase their productivity. The use of technology doesn’t have to be limited to the office or shop floor. You could also think about ways to help those out in the field by the use of technology. For example, there are applications such as Wufoo that enable to use simple forms to convey information.
If there are any workers that might benefit from working from home, then this might also be a good option to increase motivation and productivity.
Provide Skills Development
If you have workers that have been with your company for some time, they might start to feel a lack of enthusiasm for their role and be looking for some progression. It can be a good way to keep people motivated as well as enable a ladder of progression that your workers can aim for.
You will also benefit from this type of progression because if you start to promote from within the company, they will already have a working knowledge of your processes and will need less training.
Set goals for this type of achievement so that your workers know what they need to do to achieve a chance at advancement.
Probably one of the most important parts of any working relationship is communication. If you don’t have open communication between your workers, management and yourself, then issues can go unnoticed and unresolved.
Encourage the use of feedback by email or even by an anonymous form in a suggestion box. Both these things will encourage communication and can identify possible problems. On a more personal level, it is important for your managers to have regular communication with their staff and be available to them should they need advice or help.
Explore other ways to use communication to make your managers and your employees lives easier. Maybe the use of a video conference software or using social media platforms such as WhatsApp can improve the way you disseminate information.
Technology can go a long way to improving your business, however, you need to be able to understand and use the tools you have to make things easier for everyone. By assessing, obtaining feedback and working with your managers and employees, you can build an open and motivated relationship that can achieve higher productivity.