It can be very difficult to continue online meetings if you face any error during it. That’s what happens when you face Zoom Error Code 10004. This error shows up after initiating the app for the first time. Some individuals also face it after updating. There are some methods that can help you fix it.
We will describe its proper fixing methods. Make sure to follow them carefully. Otherwise, they might not work. We will also discuss what causes this error. Let’s get going, then.
What is Zoom Error Code 10004?
Zoom Error Code 10004 is a very common error. The occurrence of this error can be at different times. Nevertheless, it’s important to understand its nature.
The Zoom Error Code 1004 is basically a network issue. So, you have to deal with it accordingly. There are some methods that you can use in order to do so.
This error is basically related to the updating of the Zoom application. You could get this problem, for instance, if the program is unable to establish a valid connection with the Zoom server. There exist several rationales for why this mistake could arise. Let’s examine them now.
Main Reasons for the Occurrence of Zoom Error Code 10004:
It can occur due to a number of reasons. Their details are discussed below:
Error in the Zoom Server:
This error can occur due to an error in the Zoom server. We are all aware of how the servers of many apps and software keep on going down without any warning whatsoever. So, this might be the reason why your Zoom app is showing this error.
Failed Internet Connection:
The second reason why you are facing this error is due to an Internet connection problem. A failed connection between the Zoom app and the server will result in this malfunction.
Zoom App Unable to Update:
If your Zoom app is unable to update, you will see this type of error while using it. An unsuccessful update can occur due to the reasons discussed above. (Internet problem, server problem).
Interruptions from a Third Pary Software:
Zoom Error Code 10004 can also occur due to interruptions from third-party software. This software can be of any type such as antivirus software. They interfere in the connection between the app and the server and result in showing the error.
So, these are some major reasons why you may face a Zoom Error Code 10004 while using this application.
Check out your Zoom Service Status:
Before we start discussing the solutions for resolving this error, you have to check out your Zoom service status.
This will indicate if the problem is due to your system or any other reason:
- First of all, you have to open an Internet browser.
- Here, go to (https://status.zoom.us/) and search for it.
- If you see the “All systems operation” sign on the webpage, this means that the error has not occurred due to your system issues.
Guidelines on Fixing Zoom Error Code 10004:
Try out these guidelines to get rid of this error:
Step #1 – Restart the Zoom Application:
First of all, you need to restart your Zoom application. That is because sometimes your system fails to open the application properly. Reopening the app may fix the error. This is a pretty general yet effective method to fix different app errors.
Step #2 – Update Zoom Application Manually:
The second guideline you’ve got to follow is updating your Zoom application manually. That is because the error may occur due to a failed update (as mentioned earlier). So, manually updating it may fix the problem.
You just have to go to your profile on the Zoom app and click on the “check for updates” option. The application will start analyzing if there are any updates available. If they are, install them manually by clicking on the “Install” option.
Step #3 – Clear the Cache and Cookies of the Zoom App:
In this method, you have to clear all the cache and cookies of your Zoom application. This will fix any type of malfunction that the app is facing.
- First of all, you have to open the “Run” feature on your computer.
- In this section, type “App Data” and hit enter.
- Now, find out the Zoom app folder here.
- Again, find the folder named ‘data’ inside this folder.
- Delete this folder.
The cache and cookies are cleared now. However, you’ll need to log in to your profile again once you open the app.
Step #4 – Reinstall the Zoom Application:
You can try reinstalling the Zoom application to fix this error. This method will help you install the app again properly, removing any bug present in it.
Here’s how you to perform it:
- Go to the control panel and open the “uninstall a program” option.
- Here, look for the Zoom application and uninstall it.
Now, open the downloaded setup file on your computer and reinstall the app again. Login to see if the error has been fixed or not. If it hasn’t, move on to the final step.
Contact Zoom’s Customer Support Service:
Contact Zoom’s customer support service if you are still facing this error. The company is well-known for its customer care. So, you will get a response soon.
Make sure to describe to them the nature of your error and the methods you have tried to fix it. The professionals will guide you on fixing the error accordingly.
To Finish off
Facing the Zoom Error Code 10004 can be really frustrating, especially during busy hours. There are several reasons why this error may occur. The major ones include server and network errors.
However, in the information given above, we have mentioned some authentic and useful guidelines for fixing this error. Make sure to try them out one by one so that you can fix the error successfully.
FAQs:
Does Zoom Error Code 1004 indicate my account blockage?
No. this error does not say that your account has been banned. Your account may be fully functioning.
Is this error code a virus?
No. This error code is simply an error in the connection.
Can reinstalling the Zoom application help in fixing this error?
Yes. This method can help you in fixing this error. However, its working isn’t guaranteed.
Can I use any third-party application to remove this error?
There might be some apps out there that claim they can fix this error. However, their efficiency cannot be guaranteed.