Orbitz Overview – What You Need to Know

If you are looking to plan your getaway but are unsure where to start? Orbitz might just be your one-stop solution for stress-free travel planning.

It is a user-friendly platform integrated with Expedia Group to find and book travel-related services, including flights, hotels, car rentals, or vacation packages. Among the other travel agencies in the USA, it stands out for its strong search functionality and cheap travel prices.

Do you want to know more about Orbitz travel agency, its customer services, how it works, and legit or not? You are! Read this guide to learn more.

What is Orbitz?

• Founded: 2001
• Founder: Jeffrey Katz
• Headquarters: Chicago, Illinois, United States
• Parent: Expedia Group

Orbitz is a travel fare aggregator website and metasearch engine owned by Orbitz Worldwide, Inc., a part of Expedia Group. Travelers can book hotels, flights, rental cars, and activities easily for their tours and vacations. 

It is best for budget-friendly travelers due to its deals and discounts on hotels, flights, and other vacation planning. However, the company offers a loyalty rewards program for users to earn bucks that can be used for discounts on bookings. 

Additionally, it allows hotel owners to list their hotels and expand their reach to larger people. 

Pros and Cons of Orbitz

Pros	Cons
Strong search functionality	Rewards expire in a year
Round trip flight search	Promo code needs an advance payment
Easy to use and book	Unreliable customer support
Price protection
VIP access and rewards program
Mobile App

How Do Orbitz Bookings Work?

Like other travel agencies, Orbitz acts as a middleman between operators and tourists. It earns commission for bookings, and customers enjoy the perks of early booking and low prices. 

However, customers enter their departure and arrival destinations for flights, hotels and vacations, it provides the list of available airlines and hotels. Customers can browse through different options and choose the best one according to their preferences. 

After choosing the perfect one, they can directly book and operators are notified for confirmation. 

What are the Orbitz Customer Services?

Orbitz offers several customer services to tourists around the world, including flight booking, hotel booking, cruises, and other things to do.

Here is a brief overview of customer services. 

1 – Orbitz Flights

Orbitz has partnerships with 400 plus airlines and it offers both domestic and internation flight booking. Customers can book flight tickets in advance or find cheap flights for their travelers. However, you can compare the prices with Google Flights to find the best fare. 

Following are steps to book flights:

• First of all, open the official site Flights tab and choose among Round Trip, One way, Multi-city and flight class. 

• Enter your Departure and Going to Destination plus Date and number of travelers and hit Serach

• It will provide a list of available airlines with airfare to choose from 

• After choosing a flight, confirm your flight directly through the website and add your information and payment options. 

2 – Orbitz Hotels

The parent company also allows customers to book hotels and resorts for their stays anywhere in the world. If you log in to the website before hotel booking then you can save up to 10%  and VIP access. 

• On the site, click on the Stays tab to find a hotel for your stay. 
• Enter your destination, dates, number of travelers, rooms and search

• You will find the list of available hotels in your going location. 

• Choose a hotel according to your preferences, read the amenities and facilities and reserve your room for your stay. 

•  Provide your information and credentials to confirm booking. 

3 – Orbitz Vacation Packages

Orbitz also offers vacation packages for tourists within the USA and around the world. You can search the vacation facilities and book what you need for your vacations like hotels, resorts, or flights. Car rental is also included if you want to book a car for your road trips and pick and drop. 

You can enter your departure and going to destination with travel dates and the number of people to search for. 

• The site will suggest the recommended flights and hotels in your going to destination with airfare. 

• Click on the flight and hotel you find suitable for you, provide your details and confirm booking. 

4 – Orbitz Car Rental

Car rental is also included in Orbitz customer services to offer convenience for pick an drop. Customers can advance book cars for their pick&drop or road trips with friends. 

• To find the car for you, enter the cars tab on the website Enter your pick-up location, time and date to find the taxi for you 

• You will see the list of available cars in your location with size and rates, so you can pick one that suits your journey. 

5 – Orbitz Cruises

For adventurous and luxury travelers, they have partnered with cruise companies and offers cruise vacation booking. There are several companies are listed all with different facilities and rates. 

• You can enter your departure location, date month, night stays and number of passengers to search the cruise for you. 

• From available list of cruises you can pick the one that suit you or filter the result by low or high price to find the suitable option for you. 

6 – Orbitz Activities

Unlike other travel services, Orbitz also allows the tourists to book their fun activities their visiting cities like national park visits, museums, historic places, concerts, tickets, food events and the best things to do. It is the best way to explore cultural activities with tour guides to have fun on vacations and learn more about new places. 

Is there an Orbitz App?

Yes, the Orbitz mobile app is Available for Android and iOS to use without any cost of membership fee.

Orbitz mobile app is the leading way to book travel on smartphones. The app offers features such as flight status notifications, direct messaging, real-time alerts, and rewards for bookings made through the app.

Travelers can earn rewards by booking through the Orbitz app, receiving 4% back on hotel bookings made in the app compared to 3% on the website.

Orbitz Loyalty Rewards

The Orbitz offers loyalty programs for each customer who books through the Orbitz website or App. However, it is important to sign up or sign in before booking anything. The company offers Orbuck as cashback on each booking that customers can use for discounts in their next booking. 

It also offers debt card rewards and hotel insider prices with discounts of up to 50%. Orbitz gives 1% and 3% returns on website booking, while the booking app gives 4% to 5% return Orbucks. Customers with more Orbucks can get VIP access, and low and insider prices of airlines and hotels. 

How to use Orbitz Bucks

To use Orbitz Orbucks, follow these steps:

• Log in to your Orbitz account.
• Search for your desired hotel, flight, or activity.
• During the checkout process, you will see an option to apply your Orbucks balance.
• If you choose to use your Orbucks, the amount will be subtracted from the total due for your booking, particularly for hotel reservations.

Most Orbucks expire in one year, but Orbitz will send reminders if you have opted in to their emails

Is Orbitz Legit?

Being part of the Expedia group, Orbitz is a trustworthy site for booking hotels, flights, and vacations. However, some travelers have reported issues with customer service and trip cancellations, which should be improved for the parent company. 

Its search capabilities, rewards system, VIP access, and airline and hotel partnerships around the world make it worth booking anything from a single platform. Additionally, its insider prices and low rates also attract tourists to book through Orbitz. 

Verdicts

Orbitz offers exclusive deals and discounts through Orbucks and the rewards system. It is completely owned by Expedia Group, and it has partnerships with more than 400 airlines and thousands of hotels. 

Tourists can book hotels, flights, vacation packages, and cruises for their next tours. However, its rewards system, refund policy, price guarantee, and insider prices are great features of this site. 

The website is user-friendly and everyone can easily book online, plus its mobile app allows you to send direct messages, and get real-time alerts and Orbucks on each booking. 

FAQ’s

Who owns Orbitz?

Orbitz is owned by Expedia Group Inc. Expedia, Inc. completed its acquisition of Orbitz Worldwide, Inc. in 2015, including all of its brands and assets.

How do I contact Orbitz customer service?

You can contact Orbitz through the customer service number ( 00 1 312-279-7777 ) Email your queries, contact the help centre or direct message through the app. 

What does Orbitz offer?

Orbitz Offers travel planning and deals on flights, car rental, cruises, vacation planning, and hotel booking. 

What are orbucks good for?

Orbucks are return rewards for customers that they can redeem and use for hotel booking. 

Are Orbitz and Expedia the same?

While Orbitz and Expedia operate as separate brands, they are both part of the same parent company, Expedia Group.

Why was Orbitz drink discontinued?

The Orbitz drink was discontinued primarily because it did not sell well. A major factor contributing to its poor sales was its taste.