How to Cancel Amazon Music | Easy Step-by-Step Guide

Canceling a music subscription should be simple, but for many users, ending an Amazon Music plan can feel confusing due to multiple versions like Prime Music, Amazon Music Unlimited, and the Free tier.

Whether you’re trying to stop auto-renewal, cancel a free trial before charges begin, or switch to another streaming service, knowing the right method saves both time and money.

This complete guide explains how to cancel Amazon Music subscription on every platform, verify your cancellation, and understand what happens to your downloads and playlists afterward.

What Is Amazon Music and Why You Might Need to Cancel It

Amazon Music is a streaming platform created by Amazon.com, Inc., offering millions of songs, playlists, and stations through different subscription plans. Each plan has unique access levels, pricing, and listening features. Many users choose to cancel Amazon Music when a free trial ends, when switching to another streaming service, or to stop automatic renewals on unused plans.

Canceling Amazon Music only affects your music membership, it does not delete your main Amazon account. Understanding each plan type helps you follow the correct cancellation process.

Overview of Amazon Music Subscription Types (Unlimited, Prime, Free)

Amazon Music has three main subscription tiers, each with different features and billing terms.

Plan Type	Access Level	Price	Key Features	Offline Playback	Ads
Amazon Music Unlimited	Full catalog (100M+ songs)	Paid (monthly or yearly)	HD/Ultra HD audio, unlimited skips, ad-free experience	✅ Available	❌ None
Amazon Prime Music	Limited catalog (~2M songs)	Included with Prime	Ad-free listening, curated playlists	✅ Available	❌ None
Amazon Music Free	Curated stations and playlists	Free	Ad-supported streaming, no downloads	❌ Not available	✅ Included

Each plan runs on the Amazon Music app or web player, but the subscription level controls your playback features, sound quality, and whether ads appear.

Note: To cancel only Amazon Music Unlimited while keeping your Prime benefits, go to Your Memberships & Subscriptions in your Amazon account and turn off auto-renewal for Amazon Music Unlimited.

How to Cancel Amazon Music Subscription | Step-by-Step Process

Canceling Amazon Music depends on how the subscription was started, through the Amazon website, mobile app, or a free trial. The process involves accessing your account settings, managing active plans, and confirming cancellation.

Whether you subscribed to Amazon Music Unlimited, Prime Music, or a free trial, these step-by-step instructions help ensure your plan is canceled correctly without unexpected charges.

How to Cancel Amazon Music Subscription from Your Amazon Account

Amazon Account settings allow users to manage and cancel their Amazon Music subscription directly.
To cancel from your web browser:

Go to Amazon.com and sign in to your account.
Click Account & Lists → Memberships & Subscriptions.
Locate Amazon Music Unlimited in the list.
Click Cancel Subscription or Cancel Renewal.
Confirm cancellation when prompted.

Once canceled, your current billing cycle remains active until the end date, after which streaming access stops.

Note: If you subscribed via the Amazon mobile app, the same process applies, but steps may redirect to your device’s in-app browser.

How to Turn Off Auto-Renewal for Amazon Music Unlimited

Amazon Music Unlimited renews automatically at the end of each billing period. To stop automatic renewal without deleting your plan immediately:

Open Amazon Music Settings on the website or in the app.
Go to Your Memberships & Subscriptions.
Select Amazon Music Unlimited.
Choose Turn Off Auto-Renewal.
Confirm when Amazon prompts for final approval.

Turning off auto-renewal lets you continue using the service until your current cycle expires. This is useful for users who plan to switch to another streaming platform after the period ends.

How to Cancel Your Amazon Music Free Trial Before Renewal

Amazon Music Free Trial runs for a limited period, usually 30 days, before converting into a paid Unlimited plan. To cancel before charges begin:

Visit Amazon Music Settings under your account.
Find the active trial under Memberships & Subscriptions.
Click Cancel Trial or Do Not Continue After Trial.
Confirm your choice when the system asks for verification.

Canceling during the free trial ensures no payment is processed once the trial ends. Your access continues until the final day of the trial period.

How to cancel Amazon Music using the Alexa app

The Alexa app allows you to view your connected services but does not provide a cancellation button. You must open your Amazon account from the app to complete the process.

Open the Alexa app and tap More
Select Settings → Music & Podcasts
Tap Amazon Music → Visit Amazon Account
The app redirects you to Memberships & Subscriptions where you can select Amazon Music and choose Cancel Subscription

This process works for Amazon Music Unlimited, Prime Music upgrades, and promotional trials linked to Alexa devices.

If You Uninstall the Amazon Music App does It Cancel Your Plan?

Uninstalling the Amazon Music app does not cancel any paid subscription. App removal only deletes the application from your device; the subscription remains active under your Amazon account. Users must manually cancel through the website or mobile account settings to stop future charges.

If the goal is to stop being billed, uninstalling alone is not sufficient. Always verify the subscription status under Your Memberships & Subscriptions after removing the app.

How to Delete or Permanently Remove Your Amazon Music Membership

Amazon Music membership can be permanently removed through your account dashboard.
To delete the membership completely:

Sign in to your Amazon account on a browser.
Go to Memberships & Subscriptions.
Click Manage Subscription next to Amazon Music Unlimited.
Select End Membership and Benefits.
Confirm the deletion to finalize.

Once confirmed, your account will lose access to all playlists, downloads, and personalized settings tied to that subscription.

How to cancel Amazon Music on iPhone through the Amazon app

If your plan is billed through Amazon, you must cancel inside the Amazon app:

Open the Amazon app
Tap the Profile icon → Your Account
Select Memberships & Subscriptions
Choose Amazon Music
Tap Cancel Subscription and turn off auto-renewal

This works for Prime Music upgrades, Music Unlimited, and device-based plans.

How to Contact Amazon Customer Support to Cancel Amazon Music

Amazon Customer Support helps users cancel Amazon Music subscriptions if online cancellation fails or errors appear.
To contact support:

Visit Amazon Customer Service (https://www.amazon.com/contact-us).
Select Prime or Something Else → Memberships, Subscriptions, or Communications.
Choose Amazon Music and click Chat or Request a Call.

Support agents can manually cancel the plan, confirm billing end dates, and ensure refunds apply when eligible.

Tip: Always keep your last payment confirmation or renewal date handy when contacting support, it helps verify account details faster.

What Happens After You Cancel Amazon Music

When a user cancels Amazon Music, the subscription remains active until the end of the current billing cycle. During this period, full access to songs, albums, and playlists continues without interruption. After the billing date passes, access to premium features, offline downloads, and ad-free streaming stops automatically.

The cancellation does not delete your Amazon account, but it affects the type of content you can play, especially if you were using Amazon Music Unlimited or Prime Music. Understanding what happens after cancellation helps users manage their data, saved playlists, and future reactivation.

What Happens to Offline Downloads After Canceling Amazon Music Unlimited

Amazon Music Unlimited allows users to download songs for offline listening during an active subscription. After cancellation, these downloaded files become inaccessible because they are protected under Amazon’s digital rights system.
Once the billing cycle ends, offline songs, albums, and playlists disappear from the device, though the app may still display them in a grayed-out form.

To listen again, users must either reactivate Amazon Music Unlimited or switch to Amazon Music Free for ad-supported streaming without offline playback.

Quick Summary:

Offline files remain playable only until your billing period ends.
Downloads are encrypted and not stored as permanent MP3s.
After cancellation, all offline content becomes unavailable.

Can You Still Listen to Playlists or Saved Songs After Cancellation?

After canceling Amazon Music, playlists and saved songs linked to a paid plan remain visible in your account but cannot be played unless re-subscribed.
Users switching to Amazon Music Free can still access curated stations and limited playlists, but custom playlists from Unlimited or Prime Music are disabled.

Note: The playlist structure is retained, meaning titles and order are saved, but playback requires an active subscription.

Access Summary Table:

Subscription Type	Access Ends	Notes
Amazon Music Unlimited (Paid)	End of billing cycle	Premium features stop after final date
Amazon Music Free Trial	Trial expiry date	No charges if canceled before renewal
Prime Music	Active while Prime continues	Limited catalog remains available

Can You Reactivate Your Amazon Music Subscription Later Without Losing Saved Music?

Amazon Music account holders can reactivate their subscriptions anytime through Memberships & Subscriptions in their Amazon dashboard.
When reactivated, playlists, library data, and listening preferences are typically restored automatically if the account remains active. However, any offline downloads must be redownloaded because the files are removed upon cancellation.

Amazon Music Cancellation Summary

Canceling an Amazon Music subscription ends access to premium features but keeps your account active until the billing cycle expires. During that time, you can still stream and play downloaded songs, but all offline downloads are removed automatically once the plan ends.

After cancellation, your playlists, library, and preferences remain saved in Amazon’s system. They are not deleted, allowing you to restore them easily if you reactivate your plan later.

Amazon charges no early termination fee for canceling. The confirmation email usually arrives instantly, verifying that your subscription has been successfully ended. In short, Amazon Music makes the cancellation process quick, penalty-free, and reversible if you decide to rejoin in the future.

If you also use Netflix, you might find this guide helpful, learn how to log out of Netflix on your TV in just a few easy steps.