Snap Travel (super travel) is an online website and travel agency that offers amazing discounts and deals on hotel and flight booking. The owner of the website has developed AI chatbots that conversate with users regarding hotels and flight availability.
Due to its user-friendly interface, users do not have too much difficulty in finding flight and hotel deals; they can enter the date and check the availability. However, some users have negative and positive mixed reviews about the website Legecy, and that is why most people get confused about its a scam or a legit company. In this guide, I will briefly review the Snap Travel.
What is Snap Travel?
Snap Travel, now known as Super Travel, is an online platform for booking hotels and flights with ease. It is a Canadian-based online travel booking and travel agency that has partnered with the world’s top hotels and offers advance booking online.
They also offer 30% to 50% discounts on specific flights and deals. The integration of an Artificial intelligence (AI) messaging chatbot makes it the best and most appropriate website.
Who Owns Snap Travel?
The two entrepreneurs from Canada, Henry Shi and Hussein Fazal, created the Snap Travel website in 2016. And now, in 2022, they have changed the name and logo, and the website is passing through rebranding. Snap-commerce operates the website and provides the best services.
Is SnapTravel Legtimate?
Is Snap Travel legit? Are the widely asked questions just because of the negative reviews on different platforms? The website is travel firm-based and has a business model with investor Steph Curry that shows its legacy.
However, some of the people are concerned that they have booked the hotel through the website and do not get space when reached. One of the most important things that shows the legacy is that it is totally free and does not charge directly from the users. 41 SnapTravel reviews on TrustPilot with 1.4 ratings show its bad reputation.
How Does Snap Travel Work?
Snap Travel is an online website that utilizes an AI chatbot that converses with users about flight or hotel booking. When a user searches for flights or hotel deals, they will be redirected through WhatsApp, SMS, Facebook, or another messaging app. They do not charge for their services from users, although they earn a commission when users book and pay for hotels and flights.
How to Use Snap Travel?
It is a straightforward and easy way to use snap travel. Here are some steps:
- Access the official website (https://www.super.com/travel/ )
- Now Enter your destination, Dates and Guests
- Your desired destination hotels will be shown to you
- Click On “Book Now”
- Provide and Confirm your mobile no for booking.
What is Snap Travel’s refund policy?
The Snaptravel refund policy makes some users angry and confused about legit and scams. The company has a straightforward policy; they are not responsible for any type of delay, cancellation, or any other problem.
The user will not give payment back. For instance, if you have booked a hotel in your favorite destination and when you reach it, there is no reservation about your name, they are not responsible, which makes them a non-trusted company.
However, the snapshot has a reliable refund policy. Customers are able to return the shoped products within 30 days of purchase. One of the best things is that delivery is free in the United States.
Features of Snap Travel
As an online booking website and travel agent, the website has several features for customers and travelers. Read in detail below
Hotel Booking:
The website has a user-friendly interface and is simple to use. Snap Travel hotel deals are available all over the world, and you can find them through the (Super Travel) website. Now, the hotels are attached to Super Travel, and they confirm the booking by WhatsApp AI chat.
If you have to book the hotel, open the website and search through dates and destinations. They will send you a confirmation on your provided number. According to Snaptravel hotel deals, you can get discounts of up to 50% on hotel bookings.
Flight Booking:
Flight booking is also part of Snap Travel’s website. Due to the rebranding process website’s flight booking page is slow, and most of the users have negative reviews about this. You might have to wait for the Snaptravel flights page to load. It is also difficult to find some great deals and sometimes it does not show the cheap flight deals and lowest prices. All this is due to their under process and the website being slow. However, the website has multi-city and world class flight deals.
Super Shop:
Supershop is the best option to save money on travel and enjoy the other aspects of the journey. The website also provides deals on different products, and they offer cashback to improve the customer experience. The deals are available for phone plans, insurance, gas, and pharmacy.
You can also claim the shopping deals through the super shop, and they have their own card affiliated with the master card. The customer is also rewarded with cashback through super cash on certain deals.
AI Chatbots for Customer Service:
As mentioned above, Snap Travel uses AI chatbots for customer response. When you search the hotels or flight deals on the website, they ask if you are not a robot, then provide any of the messaging platforms WhatsApp, messenger, or SMS. They will send you messages through the chatbot to find deals. The AI answers all questions and finds great flight deals and discounts.
Snap Travel Payments:
One of the best things about Snap Travel is that it accepts multiple payment options. Customers can pay through debit cards, PayPal, credit cards, and net banking. They also have their own Super Cash, which is affiliated with MasterCard.
Pros and Cons of Snap Travel
| Pros | Cons |
| AI integration for chat | The flight Booking page is slow |
| No hidden fee | Negative reviews |
| Easy to find deals | Confusing web address |
| Non-refundable |
Summary
Snap Travel is an online platform to get great deals on hotel and flight booking. It has a simple enter face and utilizes the AI chatbot to talk with customers. However, some of the platform has negative reviews that make new customers confused about its legacy.
The company is legit with investors. They do not charge directly from customers, although they get commissions if a customer books through their website. Super Shop offers some deals on different products, and Super Cash offers cashback on certain products.
FAQ’s
Is Snap Travel legit?
Yes, it is a legitimate company to book hotels and flights with deals.
Does Snap Travel have a hidden fee?
No, Snap Travel does not charge any hidden fee; it earns a commission when a customer claims a deal.
Does Snap Travel refund Money?
No, it does not refund in case of no reservation, cancelation, or delay. However, they offer 30-day returns on Super Shop products.
Who owns the Snap Travel?
Henry Shi and Hussein Fazal, Canadian tech entrepreneurs, own the company.
How does Snap Travel work?
Snap Travel earns commission when a customer claims deals through a website, and they use an AI chatbot to talk and find the best deals for customers.
