Do you know how to travel without stress? You might be thinking how is it possible to travel without worry, Yes it is possible. Liberty Travel (Envoyage) plans your journey and guides you at every step. The agency has worldwide agents and experts who help tourists as fellow travelers to enjoy vacations and tours.
It is part of Flight Centre Travel Group and offers one-on-one travel services. The agency caters to all types of travelers who want to explore the world.
In this guide, learn about Liberty Travel (Envoyage), its customer services, and is it legit.
What is Liberty Travel Agency? (Envoyage)
Liberty Travel is now Envoyage, a retail travel and cruise company headquartered in Montvale, New Jersey, United States.
As of July 1, 2025, the parent company, Flight Centre, rebranded Liberty Travel to Envoyage. However, the business remains under the same ownership, Flight Centre Travel Group. It is popular among travel agencies in the USA due to its expert guidance and personalized services.
No matter where you have to go in the world, their expertise and travel agents have a deep knowledge of destinations and the best things to do.
However, they have specialized in a range of travel experiences, including honeymoons, luxury getaways, tours, and independent travel adventures.
Why is Liberty Travel Popular?
Liberty Travel is popular due to several key factors. Here is why it is popular:
Expert Guidance and Personalized Service
Liberty Travel offers a “person-to-person” approach, matching travelers with expert consultants who provide guidance, insights, and recommendations for custom vacations, honeymoons, family trips, cruises, and group travel.
Value and Peace of Mind
The agency gives competitive rates, exclusive offers, and benefits. They also provide peace of mind through clear communication, transparency in policies, and partnerships for travel insurance.
Award-Winning Customer Service
Liberty Travel has been recognized for its excellent customer service, including being honored as the United States’ Leading Travel Agency by the World Travel Awards and winning Newsweek’s Best Customer Service Award.
Comprehensive Support
The company provides complete customer support. Their consultants are available before, during, and after a trip and offer assistance with planning and unexpected situations.
Long-Standing Experience
With almost 75 years in the business, Liberty Travel (Envoyage) has a long history of providing personalized travel experiences.
Liberty Travel Customer Services
Liberty Travel (Envoyage) offers customized vacations worldwide. They plan everything for your journey, from flight booking to hotel and car rental to in-destination services.
Here are what kinds of travel services Liberty Travel provides:
1- Destination Weddings
Do you ever dream of a beach wedding? Liberty Travel is making outdoor wedding dreams come true. Its destination wedding planners and experts provide complete services to plan your wedding at a luxury resort or beach.
They help you choose the best location and venue for your event, and their agents take care of everything. They not only plan but also guide and prepare everything for guests.
2 – Honeymoons
Liberty Travel offers exclusive honeymoon vacations to newly married couples. No matter where you want to go, whether go to romantic places in Europe or Central America for natural places or beach activities in Hawaii, they will plan a tour for you.
If do not have ideas about destinations, then their specialist travel agents and tour guides help you to choose the best place and enjoy your honeymoons with love.
3 – Adults-only Vacations
If you want to relax and enjoy vacations at resorts without disturbance, Liberty Travel Agency has partnered with kids-free resorts and they plan adults-only vacations to enjoy with your partner.
You can enjoy your time in relaxing activities at the beach, and resorts to have peace of mind and reduce the stress of family and work routine. Their experts and agents guide and recommend the best places according to tourists’ interests.
4 – Group Getaways
Liberty Travel Group getaway tours and vacation packages are best for business meetings, weddings, events, and large friend circles. The parent company agents and consultants find the best places for your events, stays, and activities.
You can plan your group getaways according to your event and the number of people in your group. If you book in bulk and advance you can get discounts for your bookings.
5 – Family Vacations
Family vacations need more concentration and preparation to choose a family-friendly destination. Liberty Travel consultants guide and suggest the best family-friendly destinations in your desired locations or near you.
You can book hotels, resorts, or expert tour guides who help you through the journey. They offer all-inclusive and customized vacation packages for families, so you can choose according to your needs.
6 – Cruises
The parent agency has partnered with different famous cruise lines and helps travelers to book cruise vacations. They offer customized cruise vacation packages for tourists around the world.
Tourists can also get discounts and deals to save money on vacations through liberty travel. Their cruise expertise plans and guides tourists about journeys and cruise activities to have the best experience.
7 – Guided Tours
Liberty Tavel guides tours to cultural places, historic buildings, national parks, and museums are immersive excursions. Their consultants guide and provide VIP passes for an immersive experience.
They book transportation, hotels, and park tickets for guided tours to provide a complete hassle-free tour. You can book guided tours by professional and knowledgeable consultants, group, solo, and family.
8 – Luxury Experiences
Luxury tours with liberty travels take the tourist’s journey to new heights. They are offering something extraordinary to enjoy the vacations and tours in a luxurious way.
Enjoy your time at a luxurious resort, or tropical paradise at the beach, or see the Eiffel Tower from your room. It does not end here, they offer more than immersive experiences. From destination and destination to home they guide the tourists and consult at every step to feel like the VIPs.
9 – Last-Minute Trips
If you have a plan to escape from work or home on the weekend then where to go and how? Liberty Travel helps in this matter by offering Last-minute trips to book and enjoy your vacations without stress.
Their partnerships with airlines, hotels, resorts, and travel agents make it possible to achieve your travel goals if you have planned an emergency tour. Their consultants handle all your travel itinerary to provide you peace of mind to just enjoy your escape.
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Liberty Travel Partnered with Affirm
Liberty Travel is partnered with Affirm to book now and pay later. It is a flexible payment method for tourists. They allow the customers to pay in installments if they choose Affirm as a payment method.
Customers can pick the plan according to their needs and financial situation. It offers 3, 6, 12, and 18 month installment options. (Terms and conditions Apply)
Is Liberty Travel Legit?
Yes, Liberty Travel is a legitimate travel agency. It is a subsidiary of Flight Centre Travel Group, a large Australian parent company, which indicates its legitimacy and scale.
While some customers report negative experiences, particularly regarding customer service and refunds, many reviews also highlight positive experiences with helpful and professional travel agents. They have an average rating of 2.3 out of 5 from 103 reviews on ConsumerAffairs.com, indicating general dissatisfaction among some, but also a 4.9/5 rating on Feefo from 28,654 recent reviews.
Summary
Liberty Travel is offering a seamless journey to tourists through its travel consultants, guides, and industry experts. They provide services like flight booking, hotels, resorts and luxurious getaways.
Their worldwide agents have a deep knowledge of locations, romantic gateways, family-friendly destinations, and the best things to do in the city. You can book your next vacation in advance to reduce your vacation stress. However, their partnership with Affirm is a flexible payment method. Their expertise, guidance, and services make vacations unforgettable.
FAQ’s
Is Liberty Travel going out of business?
Liberty Travel is not going out of business. Instead, it is rebranded and has become Envoyage as of July 1, 2025.
Who owns Liberty Travel?
Liberty Travel is owned by Flight Centre Travel Group, an Australian company and one of the world’s largest travel companies. Flight Centre Ltd. acquired Liberty Travel and its sister company, GOGO Worldwide Vacations, in 2008 for $135 million.
How can I book with Liberty Travel?
You can book online through their website, visit one of their retail locations, or contact their travel consultants by phone.
Does Liberty Travel offer travel insurance?
Yes, Liberty Travel provides options for travel insurance to protect your trip investment.
Can I modify or cancel my booking?
Yes, you can modify or cancel your booking, but fees may apply depending on the terms of your reservation.
Does Liberty Travel offer payment plans?
Liberty Travel partners with Affirm to offer flexible payment plans for booking travel, allowing you to pay over time.